YourSolicitor.com: a plain-English platform for group claims

What YourSolicitor.com is

YourSolicitor.com is the group's flagship platform in the claims sector. It exists for one purpose: to help people who believe social media harmed them or their children understand whether a group claim may be relevant, and to register their interest in a way that is easy, safe and properly documented.

A group litigation order allows the courts of England and Wales to manage many claims that raise common issues together. The platform is designed to gather the people and the consents that a group claim needs. At present it is at exactly that stage. It is gathering claimants and consents, and no claim has been filed. Nothing on the platform should be read as a promise that a claim will be issued or that it will succeed.

How the licensing works

Brogen Macy International licenses the YourSolicitor brand and the platform technology. The legal work is done by regulated lawyers, not by the group. That matters to consumers, because the people who advise on a claim are authorised to do so and answer to their regulator. The group's part is to make the front door clear and trustworthy, using its domain name assets and the AI platform built by Costello Global Technology.

A journey built for young people on phones

The audience is largely young and overwhelmingly on mobile, so the wording is deliberately simple and the pages are designed for a phone first. The journey has two stages. The first is a short registration. The second asks a small number of health questions at a time, framed as evidence gathering, and can be spread over several messages and several weeks so that nobody is asked to answer everything at once.

Young people aged 13 or over can take part themselves, as the law in the United Kingdom allows. A parent has to confirm for anyone under 13. Eligibility wording never treats adults as children: at 18 a person is an adult and is addressed as one.

Safeguarding is part of the journey

Some of the questions touch on distressing experiences. The platform includes stopping points that respond gently if a person indicates they may be at risk, and safeguarding information is open only to authorised, trained people. The platform will not be promoted publicly until clinical and legal review has been completed.

Information that can be checked

The platform's information pages and news section use material that is already in the public domain, quoted accurately and attributed, with the source and date shown and a published route for corrections. An AI guide, planned for every page, will answer questions only from that sourced material, and it will take speech as well as text, so that people who find typing hard can still ask.

Beyond the United Kingdom

Group claims against large platforms are not only a UK matter. The programme plans to serve eight European countries, with the site and the registration form in each country's own language and a voice option that answers in the visitor's language. Each country needs its own legal review before it opens, and the first language versions are in draft pending that review.

The companion UK brand, YourSolicitor.co.uk, and the motor finance programme show how the same platform serves other kinds of claim. Both belong to the group's wider portfolio.