The infrastructure behind the group

Four sectors, one engine

Over several years the group and Costello Global Technology have built platforms for claims, travel, consumer savings and digital asset infrastructure. They look different on the surface, but they share one engine: sourced answers, journeys that adapt to the person using them, and automation with a human in charge of anything that matters. YourBank.app is the group's tokenisation layer, and it is one part of a wider set of infrastructure.

Claims-sector platform

The platform behind YourSolicitor.com is the most complete example. It handles the whole path from a first question to a documented, consented enquiry, and it is licensed to regulated businesses through the claims sector programme.

• A two-stage triage. A short registration comes first, followed by branching questions that are introduced a few at a time, so that nobody is asked for everything at once.
• Consent records that show what each person agreed to, and when.
• Safeguarding built into the journey, with gentle stopping points and a back office in which safeguarding information is open only to authorised people.
• Plain-English, mobile-first pages, with the site and the registration form planned in each language of an eight-country European rollout.
• An AI guide that answers only from sourced facts, and a news desk in which a daily job finds public-interest stories, rewrites them, fact-checks them and holds them for human approval before anything is published.
• A viral referral engine that lets participants invite friends, built first for this campaign and designed to stand alone as a product.

Travel platform

The travel platform runs the destination network behind Visit Travel Group. Each destination gets an AI concierge that answers from a knowledge base built for that place, pages that publish sourced and dated facts in a form that search engines and AI assistants can read, and a direct path for the traveller to book with the partner. VisitMalta.co.uk is the first national platform running on it. The same knowledge layer can be built for a single hotel, destination or resort, and the platform sits on the group's premium domain names, which give each destination a clear address.

Consumer platform: WeSaveYouSave.com

WeSaveYouSave.com applies the same engine to everyday buying. Its AI agent, Will Barter, looks for savings on a member's behalf and brings together people who want the same product so that the group shares in the saving. The platform is being prepared for launch in the United Kingdom, and it is the group's route into consumer markets.

Legal knowledge infrastructure

Underneath the claims platform sits a legal knowledge base: a vector search index of more than seven million passages drawn from UK case law, tribunal and ombudsman decisions, legislation, parliamentary debates and government guidance. It lets an AI answer a legal question from the text of real sources, and lets a person check the source. It is the reason the platforms in the claims sector can state their sources and their dates.

What every platform has in common

Five principles hold across all of them.

• Sourced answers. An AI answer has to trace to approved material, and anything the platform cannot support is left out.
• Readable by search engines and AI assistants. Pages carry structured, verified data, and visible facts with the date they were checked.
• A human approves what matters. Sensitive content waits for a person to publish it.
• Automation that runs when something happens, not on a timer that keeps working when nobody is there.
• Assets that can be recorded. The same discipline feeds the group's tokenisation programme.

Digital asset infrastructure: YourBank.app

YourBank.app is the layer being built to record, hold and transfer digital assets, starting with the group's own. It is designed around the regimes described in the Dubai and UAE guide, and it is in development.